FREQUENTLY ASKED QUESTIONS

How do I track my order?

Tracking your order is now easier than ever before. Once you have placed an order with us you will receive a tracking code via email/sms.

Simply follow the link sent to your email through to the Royal Mail website, where you will receive live updates on your parcel.

Are my details safe?

All information provided to Insomnia Tablets UK is fully confidential. Any information that you provide to us will be protected in accordance with the General Data Protection Regulation (GDPR) act.

I haven’t received my order, what should I do?

While 99 percent of our customers successfully receive their order, we occasionally come across customers who have not received their order despite being dispatched with 24 hours of order placement. More often than not, this is due to an incorrect shipping address provided by the customer at checkout. Insomnia Tablets UK takes every measure possible to ensure a safe and timely delivery of your order, we cannot be held liable for missing orders under these circumstances. If you have not received your order, you may contact our customer service department.

What is the cancellation policy?

You can cancel your order before it has been dispatched to your address. If the order has already been shipped, we cannot cancel it. To know more about our cancellation policy, you may refer to our Terms and Conditions page.

What if I can't find the dosage I need?

We offer medicines in various strengths, such as tramadol 50 mg, codeine 60 mg, zopiclone 7.5 mg etc. If you require a dosage that’s not available on our store, you can split the tablets in order to obtain the correct dosage you require. For example, if you need zopiclone 7.5 mg, you can split our zopiclone 7.5 mg tablet into two halves to get your desired dosage of medication. If you are unable to determine how to obtain your desired dosage, you can contact us at [email protected] using our Contact Us page.

DIDN'T FIND THE ANSWER?

If you have a question that you couldn’t find the answer for, then please get in touch and one of our team will get back to you as soon as possible.

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